Privacy Policy

1. Introduction

At AML Assist Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.

This policy applies to personal information provided to us via our website, through direct interactions, or through our delivery of consulting, training, auditing, and outsourcing services related to Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) compliance.

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

• Full name, contact details (email, phone, address)
• Job title and employer information
• Identity verification documents (e.g., passport, driver’s license)
• Details provided through contact forms, meetings, or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type, operating system, and time zone
• Usage data such as pages visited, time spent, and navigation paths

Information from Third Parties

We may collect personal information from:

• Publicly available sources
• Service providers or partners with your consent

3. How We Use Your Information

We use your personal information to:

• Deliver our consultancy and compliance services
• Respond to your enquiries and communicate with you
• Provide training and support
• Improve our services and website functionality
• Comply with legal obligations and respond to requests from authorities

We may also use your information to send updates, newsletters, or marketing communications, which you may opt out of at any time.

4. Disclosure of Your Information

We may share your personal information with:

• Our service providers (e.g., cloud storage, IT providers)
• Partner firms or regulatory bodies (as required)
• Third parties you have authorised
• Law enforcement or regulatory authorities, where required by law

We will never sell your personal information.

5. International Data Transfers

Some of our service providers may store or process data overseas (e.g., in Australia or other countries). We ensure that appropriate safeguards are in place to protect your data in compliance with New Zealand law.

6. Data Security

We implement appropriate physical, technical, and administrative measures to protect your information from loss, misuse, or unauthorised access. These include:

• Secure servers and encrypted communications
• Controlled access to data by authorised personnel only
• Regular staff training in privacy and information security

7. Data Retention

We retain your personal information only as long as necessary for the purposes it was collected, or to meet legal, contractual, or regulatory obligations. We securely destroy or anonymise information when it is no longer required.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage statistics. You may disable cookies in your browser settings, but this may affect website functionality.

9. Your Rights

You have the right to:

• Access and obtain a copy of your personal information
• Request correction of any inaccurate or incomplete information
• Request deletion of your data (subject to legal or contractual exceptions)
• Withdraw consent where processing is based on your consent
• Lodge a complaint with the Privacy Commissioner (www.privacy.org.nz)

To exercise any of these rights, please contact us (see Section 11).

10. Privacy Breaches

If a privacy breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as soon as practicable, in accordance with our obligations under the Privacy Act 2020.

11. Contact Us

For any questions, requests, or concerns about this policy or your personal information, please contact:

AML Assist Limited
Unit 12, 66 Aranui Road, Mapua, 7005

Email: info@amlassist.co.nz
Phone: 0800 123 369 or (03) 540 3314

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website and will be effective from the date of publication.